Residential Waste Collection
New Waste Collection Agreement with Waste Management
On July 27, 2022, the City Council approved a new waste collection agreement with Waste Management. Please visit the waste collection agreement page for additional information about the agreement and how it will affect your waste rates and services.
Trash, Recyclables, and Organic Waste Collection
Westlake Village has an exclusive agreement with Waste Management to provide trash, recycling, and organic waste collection service for all residential customers in the City. All waste is collected once per week.
To start or stop collection service, or for questions about your bill, please contact Waste Management directly at email@example.com or 800-675-1171. Additional information is available on Waste Management's web site.
Waste collection service is not provided on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. When one of these holidays falls on a weekday, collection will be delayed one day for the remainder of the week. For example, if the holiday falls on a Thursday, Thursday service will be on Friday, and Friday service will be on Saturday. If a holiday falls on a Saturday or Sunday, there is no change to collection service.
Residents must separate trash into separate containers provided by Waste Management: trash, recyclables, and organic waste. Currently, Westlake Village residents should use the blue container for trash, black container for recyclables, and green container for organic waste.
Soon, WM will be rolling out new containers to all residents. The new containers will have a new color scheme as required by State law: grey for trash, blue for recyclables, and green for organic waste. When you receive new containers, you will receive an information sheet with the new color information. Until you receive new containers, please continue using the old color scheme of blue for trash and black for recyclables.
Residents may request special pickups of furniture, appliances, bundled tree branches, and similar bulky items. Residents receive two pickups per year at no additional charge. Additional pickups are $25 per pickup. To schedule a bulky item pickup, contact Waste Management at 800-675-1171.
Household Hazardous Waste and Electronic Waste
Household Hazardous Waste (HHW) and electronic waste (e-waste) cannot be placed in the trash. There are various options for disposing of HHW and e-waste including curbside collection once per month. Please visit the HHW and e-waste page for more information.
- Who provides waste pick-up services in Westlake Village?
The City has an exclusive agreement with Waste Management (WM) to provide residential waste collection services including trash, recyclables, and organic waste. To start or modify service, or for any service related questions, please contact WM directly.
- What is organic waste and what am I supposed to do with it?
Organic waste includes the following types of compostable materials:
- Yard trimmings and plants
- Food scraps and spoiled food including meat, bones, dairy, bread, fruits, vegetables, peels, pits, apple cores, corn cobs, and coffee grounds
- Soiled paper that is not coated in wax or plastic including paper towels, napkins, uncoated paper plates, paper egg cartons, pizza boxes, and coffee filters
All organic waste must be placed in the organic waste (green) container and not placed in the trash. Organic waste may be collected in plastic bags before being placed in the organic waste container.
- Can I collect my organic waste in plastic bags?
Yes! To reduce odors and general messiness, organic waste may be collected in plastic bags before being placed in the organic waste container. Any plastic bag is acceptable; compostable bags are not required. Waste Management has equipment at their sorting facility to remove all plastic bags from the organic waste material before processing.
Alternatively, free kitchen waste pails are available on request from Waste Management. These small plastic pails are intended to sit on your kitchen counter to collect organic waste in lieu of a plastic bag. The pails have a lid to reduce odors.
- How do I dispose of Household Hazardous Waste (HHW)?
Waste Management provides a free monthly HHW collection service upon request. There are also various locations to drop off different types of HHW. Please visit the HHW page for more information.
- How do I dispose of bulky items like appliances and furniture?
Waste Management offers a bulky item pickup service on request. Each household is allowed two free pickups per year, and a total of 6 items per year. Additional pickups are available for a service charge of $20. Please contact Waste Management directly to schedule a pickup.
- My neighbor's yard is accumulating trash. Who do I contact?
Please submit a complaint via CityCare or contact City Hall at 818-706-1613. You may also wish to submit a complaint to your Homeowners Association's management company.
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