City of Westlake Village

This is a tricky question as the greater Westlake Village area, when it was originally developed, spans these two counties. However, the answer is straightforward enough: if you reside in the incorporated area of the City of Westlake Village, you are located in Los Angeles County, and if you reside in the Westlake Village section of Thousand Oaks, your residence is in Ventura County.

Click here for a list of all streets in the City of Westlake Village

Do I need a City business license to operate a business in the City of Westlake Village?

The City does not have a business license requirment; however, in certain cases, the County of Los Angeles, the State of California and/or other public entities may require a particular license. In such cases, it is the responsibility of the business owner to research and obtain any required license(s)

If I would like to get more involved in my City, what opportunities are available?

The City always encourages and welcomes your involvement in civic activities which can take the form of participation on City committees, task forces, volunteer programs like the Disaster Response Team or the Volunteers in Policing, special projects and other programs. Please contact the City Manager’s Office at 706-1613 for more information.

How and where do I register to vote?

You may register by completing a Los Angeles County registration-by-mail form available at City Hall or on-line at http://www.lavote.net/VOTER/Voter_ Registration.cfm. Please call the Los Angeles County Registrar/Recorder’s Office at 562-466-1310.

Does the City impose any licensing requirements to operate a business in the community?

The City does not have a business license requirement; however, in certain cases, the County of Los Angeles, the State of California and/or other public entities may require a particular license. In such cases, it is the responsibility of the business owner to research and obtain any required license(s).

Where do I obtain a building permit?

Building permits are obtained through the Los Angeles County Building and Safety Department located at 26600 Agoura Road, Suite 110, Calabasas, California 91302. Office hours are Monday through Thursday, 7:00 a.m. to 5:30 p.m. (telephone: 818-880-4150).

Local Transportation Services:

What transportation programs does the City provide for its residents?

The City provides four very important transportation services, as described below.

Senior Citizen Dial-A-Ride This is a general dial-a-ride service for residents over the age of 60 years or for those unable to drive due to a disability. Rides are one-way or round trip within the City and to designated stops outside of the City. Please call 707-2900 to arrange for service.

Westlake Village Transit: This is a fixed-route system designed primarily around the schedules of White Oak Elementary , St. Jude Elementary, Lindero Canyon Middle School, and Agoura High School. Bus passes may be purchased at City hall or individual one-way rides may be purchased for $1.00.

Airport Shuttle Service: Residents may purchase discounted vouchers (subsidized by the City) for transportation to and from either Burbank or LAX airports. Vouchers must be purchased at City Hall at least 48 hours prior to transportation by cash or check.

Teen Recreation Dial-A-Ride: This service is available for middle school and high school residents needing transportation to and from extra-curricular activities. Cost for the program is $1.00 each way.

Public Safety:

When is it appropriate to call 911 or the Sheriff’s Station directly?

IN AN EMERGENCY, always call 911! When calling from a land-line in our area, your call will be answered by the Malibu/Lost Hills Sheriff’s Station. When calling 911 from cell phones, your call will be answered by the California Highway Patrol, and then rerouted to the appropriate public safety agency (i.e., Sheriff or Fire). If your call is NOT AN EMERGENCY, call the Malibu/Lost Hills Sheriff’s Station’s business line at 818-878-1808.

What do you recommend I do if I see someone speeding or driving recklessly in the community?

Our residents are encouraged to contact the Lost Hills Sheriff’s Station’s STTOP Program at 818-880-5420 to report the incident, the make of the car and the license plate number, if possible. The program is designed to intervene when a young driver or even an adult displays poor judgment or dangerous driving behavior. Upon receipt of the information, a Sheriff’s Deputy will be assigned to make contact with the offending party to address and correct the bad-driving practices.

Does the City impose any requirements for door-to-door solicitation?

Yes. Solicitors in the City are required to have a license from Los Angeles County, and solicitation activities are prohibited during the hours of 5:00 p.m. and 9:00 a.m. except during Daylight Savings Time when it is prohibited from 7:00 p.m. to 9:00 .a.m. If suspicious of any solicitation activities, please call the Lost Hills Sheriff’s Station at 818-878-1808.

Public Works:

How do I report a street light outage?

You can contact the City offices directly (706-1613) or simply report the problem to Southern California Edison either electronically at www.SCE.com/Forms/ReportStreetLightOutage.aspx, or by telephone at 800-611-1911.

How do I report a service request to the City such as a pot hole, a down street sign, a traffic signal malfunction, broken sprinkler head, etc.?

You can either call the City offices at 706-1613 or log onto the City’s website at www.wlv.org and the online system to report a variety of service needs. The City’s website now features a new online, electronic service request form that allows residents to report any type of problems directly to the City, and information submitted will be forwarded to the appropriate staff member for action and resolution.

Refuse Collection and Recycling:

Does the City provide any hazardous waste recycling programs for its residents?

Yes. The City offers several programs described as follows.

Small Battery Drop-Off Program: Residents may drop off small used batteries, rechargeable NiCad batteries, and Lithium Ion batteries at City Hall during regular business hours.

Used Oil/Latex Paint Drop Off: A round-up event is held on the 4th Saturday of every month at Berniece Bennett Park located at 31800 Village Center Road. Residents may drop off up to 50 pounds of used motor oil and latex paints between the hours of 10:00 a.m. and 2:00 p.m.

Door-To-Door Hazardous Waste Program: Residents can arrange to have waste picked-up at their home by calling the City’s recycling hotline at 800-579-4979; pick- ups will be scheduled on a first-come, first serve basis.

E-Waste Recycling: Residents can either call 800-675-1171 for once-a-year free curbside pick-up of two bulky e-waste items or the City’s recycling hotline at 800-579-4979 for other e-waste options.

Parks/Recreation:

When do the City’s parks open and close each day?

Three Springs and Berniece Bennett Parks which feature basketball courts with lights are open from 6:00 a.m. to 10:00 p.m., while the City’s other three parks, Canyon Oaks, Foxfield and Russell Ranch, are open daily from dawn to dusk.

Can I reserve a City park for a birthday party?

City parks may not be reserved as they required to remain open to the public. However, you are more than welcome to have a birthday party in one of the City’s parks. Also, please remember that one small inflatable device, such as a slide or moon-bounce, is permissible in City parks as long as you provide the City with a Certificate of Insurance from the company providing the equipment.

I’ve heard the City acts a clearing-house for sports organizations wishing to reserve a field at Oaks Christian School (OCH). Is that true?

Yes, the City serves to coordinate after-school usage of several of the baseball, softball and soccer fields at this school through a unique and collaborative agreement with OCH. The City is pleased to work with “umbrella”-type organizations such as AYSO, Westlake Pony Baseball and Westlake/Agoura Girls Softball to help schedule usage by these major organizations who, in turn, schedule specific play and practice times with their respective individual teams.