FAQs • Westlake Village, CA • CivicEngage

How do I obtain a passport?: For details on applying for a Passport, click here on the link below.
Passport Information

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General

1. How do I obtain a birth certificate?: For details on obtaining a Birth Certificate contact the Los Angeles County Clerk website or 562-462-2137 or 818-374-7176. LA County Clerk Website

2. How to I obtain a Death Certificate?: For details on obtaining a Death Certificate contact the Los Angeles County Clerk website or 562-462-2137 or 818-374-7176. LA County Clerk Website

3. Is Westlake Village located in Los Angeles County or Ventura County?: This is a tricky question as the greater Westlake Village area, when it was originally developed, spans these two counties. However, the answer is straightforward enough: if you reside in the incorporated area of the City of Westlake Village, you are located in Los Angeles County, and if you reside in the Westlake Village section of Thousand Oaks, your residence is in Ventura County.

4. Do I need a City business license to operate a business in the City of Westlake Village?: The City does not have a business license requirement, however, business owners must check with the City's Planning Department to determine if there are any other requirements. In certain cases, the City of Westlake Village, the County of Los Angeles, the State of California, and/or other public entities may require a particular license and it is the responsibility of the business owner to research and obtain any required license(s).

5. If I would like to get more involved in my City, what opportunities are available?: The City always encourages and welcomes your involvement in civic activities which can take the form of participation on City committees, task forces, volunteer programs like the Disaster Response Team or the Volunteers in Policing Programs, special projects, and other programs. Please contact the City Manager's Office at 818-706-1613.

6. How and where do I register to vote?: You may register by completing a Los Angeles County registration-by-mail form available at City Hall or online at https://lavote.net/home/voting-elections. Please call the Los Angeles County Registrar/Recorder’s Office at 562-466-1310.
Registration Form Website

7. Are City Council meetings shown live on T.V. or streamed online?: Westlake Village Channel 10 is the City's government access channel. City Council meetings are shown live on the second and fourth Wednesday of every month at 6:30 pm. For a schedule of City Council meeting replays and other Channel 10 programs please click here. City Council meetings are also streamed live and available on demand on the City website.
City Webpage

8. Does the City publish a newsletter?: The City newsletter is published twelve times a year and mailed to all residents in the City of Westlake Village. Hard copies are available in City Hall and online versions of the newsletter are available on the website. The City also produces an award winning video newsletter available on the City's website.
City Webpage

Information on submitting claims are located under the City Clerk or use this link: Claim Form | Westlake Village, CA - Official Website (wlv.org)

You will find a downloadable form, that you can complete, print and sign. You may mail or deliver your completed form to the City.

You may also contact the City Clerk at 818-706-1613.

10. How do I request documents from the City?: Requests for documents and maps from planning projects should be directed to the Planning Department. Non-planning documents should be requested from the City Clerk. Both of these departments can be reached at 818-706-1613.

11. Where can I obtain information on City elections?: For information on City elections contact the City Clerk at 818-706-1613. For the most recent Election results click on the link below.
Election information

12. How do I obtain a permit to host a special event on public property including run or bike events?: Applications to hold a special event on public property in the City of Westlake Village can be found on the link below.
Additonal Information

13. How do I obtain a permit to film in the City?: Filming on private or public property requires a film permit.
Additonal information regarding Film Permits

14. Does the City have Homeowner's Associations?: All neighborhoods within the City of Westlake Village, with the exception of Southridge Trails, have an established homeowner association (HOA). These associations administer each neighborhood's Covenants, Codes, and Restrictions (CC&R's) which set standards for property maintenance and improvement. These standards are in addition to the City's Municipal Code's requirements, but do not supersede them. Both the City's requirements AND the HOA requirements must be met. Questions regarding your CC&R's should be directed to your HOA board or management company. If you do not know which company manages your HOA, you may obtain this contact information by calling City Hall at 818-706-1613.

15. How do I obtain a marriage license?: For details on obtaining a Marriage License contact the Los Angeles County Clerk website or 562- 462-2137 or 818-374-7176.
Los Angeles County Clerk Website

16. How do I obtain a passport?: For details on applying for a Passport, click here on the link below.
Passport Information

17. How do I obtain Public Records from the City?: To make a public records request contact the City Clerk at 818-706-1613.

18. Where do I get information on street signs in the City?: To report issues pertaining to street signs, contact the City's Traffic Engineer at 818-706-1613. For information on Street and Traffic signs please visit the city's website.

19. Is there free wifi at the Civic Center?: The Westlake Village Library offers free wifi access. User will need a free LA County Library card and a user pin number. Please call the Library for more information, 818-865-9230.

20. Not finding the answer you are looking for?: You can contact City Hall directly, 818-706-1613 or via email. Email City Hall