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The City of Westlake Village contracts with the County of Los Angeles for all building and safety functions including permits, plan check, and inspections. Please visit the building and safety page for more information. Before applying for a building permit, you must receive Zoning Clearance approval from the Planning Department. Please visit the Zoning Clearance page for more information.
The City of Westlake Village contracts with the County of Los Angeles for all building and safety functions, including permits and certificates of occupancy. Copies of building permits and certificates of occupancy may be obtained from the County Building and Safety office located in Calabasas. Please contact the office directly at 818-880-4150.
Broken SprinklersStreet Light OutagesTrash, recycling, and hazardous waste questions/programsLandscaping MaintenancePot HolesStreet RepairsGraffiti
Contact City Engineer Roxanne Hughes at 818-706-1613 or via email.
This is a tricky question as the greater Westlake Village area, when it was originally developed, spans these two counties. However, the answer is straightforward enough: if you reside in the incorporated area of the City of Westlake Village, you are located in Los Angeles County, and if you reside in the Westlake Village section of Thousand Oaks, your residence is in Ventura County.
You may register by completing a Los Angeles County registration-by-mail form available at City Hall or online at https://lavote.net/home/voting-elections. Please call the Los Angeles County Registrar/Recorder’s Office at 562-466-1310.
The City newsletter is published twelve times a year and mailed to all residents in the City of Westlake Village. Hard copies are available in City Hall and online versions of the newsletter are available on the website. The City also produces an award winning video newsletter available on the City's website.
Applications to hold a special event on public property in the City of Westlake Village can be found on the link below.
Filming on private or public property requires a film permit.
The Westlake Village Library offers free wifi access. User will need a free LA County Library card and a user pin number. Please call the Library for more information, 818-865-9230.
The Westlake Village Library is located at 31220 Oak Crest Drive (next to City Hall). To contact the WLV Library, please call 818-865-9230.
Hours of Operation (Effective March 25, 2022)
Tuesday 12 pm - 8 pm
Wednesday 12 am - 8 pm
Thursday 10 am - 6 pm
Friday 10 am - 6 pm
Saturday 10 am - 6 pm
Three Springs Park and Berniece Bennett Park which feature basketball courts with lights, are open from 6:00 am to 10:00 pm daily (except during the months of June, July, August, and September when these two parks are open to 10:30 pm daily). The City's other three neighborhood parks, Canyon Oaks, Foxfield, and Russell Ranch, are open daily from dawn to dusk.
The Westlake Village Dog Park will be open to the public on July 21 in the afternoon. The hours for the dog park are 7:00 am to 5:00 pm except during the months of June, July, August, and September when the park will be open from 7:00 am to 7:00 pm.
The Westlake Community Park is open from 5:00 am until 10:00 pm daily. The skate park is open from dawn until dusk and the sports fields are open until 9:00 pm.
City parks may not be reserved as they are required to remain open to the public. However, you are more than welcome to have a birthday party in one of the City's parks. If you are looking to hold a larger event on public property, please fill out the special event application form. Please remember that one small inflatable device, such as a slide or moon-bounce, is permissible in City parks as long as you fill out a Bouncer Application. Bouncers are not permitted at the Westlake Community Park. The City also requests that all trash or debris in the area or be properly disposed of in the park trash containers.
You can contact Kaitlyn Roush, Community Services Specialist at Kaitlyn@wlv.org.
All types of construction including new buildings and remodels generally require a building permit. Before applying for a building permit, you must apply for a Zoning Clearance from the Planning Department to ensure that your proposed project complies with all zoning standards. Please visit the Zoning Clearance page for more information.
To report an unsafe or unhealthy condition, or any suspected Municipal Code violation, please submit a complaint online through CityCare or call City Hall at 818-706-1613.
Please contact the Planning Department at firstname.lastname@example.org or 818-706-1613.
IN AN EMERGENCY, always call 911! When calling from a land-line or cell phone in our area, your call will be directly answered by the Lost Hills Sheriff's Station. If your call is NOT AN EMERGENCY, call the Lost Hills Sheriff Station's business line at 818-878-1808. Lost Hills Sheriff's Station is led by Captain Josh Thai.
Vehicles exceeding twenty-one feet, eighty inches in width, or eighty-two inches in height may not park on any streets within the City for longer than four hours at any one time. Vehicles which are in the active process of being loaded or unloaded can be parked up to 24 hours along with vehicles engaging in emergency repairs of a home or business. For temporary parking of recreational vehicles, please visit our Oversized Vehicle Permit page or contact City Hall at 818-706-1613. All temporary oversized vehicle permit requests should be made at least 72 hours in advance.
The City provides Senior Citizen/Disabled Dial-A-Ride services. This is a general dial-a-ride service for residents over the ages of 65 years or for those unable to drive due to a disability. Rides are $4.00 one way to all locations within Westlake Village, Thousand Oaks, and designated stops in Agoura Hills. Riders must pick up a free dial-a-ride identification card to City Hall prior to first use. Please call 818-707-2900 to arrange for service.
The City of Westlake Village has an exclusive agreement with Waste Management to provide commercial waste collection services including trash, recyclables, and organic waste. The exclusive agreement took effect in August 2022 and is subject to a five-year transition period as required by State law. Please review the other FAQs for additional information.
No, the City has an exclusive agreement with Waste Management for commercial waste collection service. If you believe that you are paying too much for your service, Waste Management can help you "right-size" your service to ensure that you are not paying for excess capacity or pickups that you don't need. Please contact Waste Management to discuss your service options.
While the City has an exclusive agreement with Waste Management, there is a five-year transition period required by State law. Businesses who currently use a hauler other than Waste Management may stay with that hauler for up to five years, until October 2027. At that time, those businesses must switch to Waste Management.
At any time during the five-year transition period, businesses may choose to switch to Waste Management, but may not switch to any other hauler. Once a business has switched to Waste Management, it must remain with Waste Management and cannot switch back to their original hauler or any other hauler.
All businesses using Waste Management will pay the same competitive rates negotiated by the City. Businesses using other haulers will pay whatever rates they have negotiated with their respective hauler.
Regardless of which hauler is used, all businesses must subscribe to collection service for trash, recyclables, and organic waste as required by City ordinance and State law.
Pursuant to City ordinance and State law, all businesses must have collection services for trash, recyclables, and organic waste. There is no ability to opt out of these services.
Businesses that are customers of Waste Management pay a bundled service rate that includes trash, recyclables, and organic waste collection service. Waste Management will work each business to "right-size" their service and ensure that they have the proper ratio of service based on the amounts of trash, recyclables, and organic waste generated.
Businesses that are customers of another hauler pay service rates as negotiated between them and their hauler. Regardless of the rate structure, all businesses must have trash, recyclables, and organic waste service.
All businesses generate organic waste, even if it is a minimal amount. All food waste, napkins, paper towels, uncoated paper plates, paper bags, and other compostable items are considered organic waste and must be placed in the organic waste container.
Pursuant to City ordinance and State law, all businesses must have collection service for trash, recyclables, and organic waste. Further, all businesses must provide separate collection containers for their employees and customers to collect recyclables and organic waste separately from trash. There is no ability to opt out of organic waste collection service.
The City has an exclusive agreement with Waste Management (WM) to provide residential waste collection services including trash, recyclables, and organic waste. To start or modify service, or for any service related questions, please contact WM directly.
Organic waste includes the following types of compostable materials:
All organic waste must be placed in the organic waste (green) container and not placed in the trash. Organic waste may be collected in plastic bags before being placed in the organic waste container.
Yes! To reduce odors and general messiness, organic waste may be collected in plastic bags before being placed in the organic waste container. Any plastic bag is acceptable; compostable bags are not required. Waste Management has equipment at their sorting facility to remove all plastic bags from the organic waste material before processing.
Alternatively, free kitchen waste pails are available on request from Waste Management. These small plastic pails are intended to sit on your kitchen counter to collect organic waste in lieu of a plastic bag. The pails have a lid to reduce odors.
Waste Management provides a free monthly HHW collection service upon request. There are also various locations to drop off different types of HHW. Please visit the HHW page for more information.
Waste Management offers a bulky item pickup service on request. Each household is allowed two free pickups per year, and a total of 6 items per year. Additional pickups are available for a service charge of $20. Please contact Waste Management directly to schedule a pickup.
Please submit a complaint via CityCare or contact City Hall at 818-706-1613. You may also wish to submit a complaint to your Homeowners Association's management company.
Please contact Waste Management directly. If Waste Management is unable to answer your questions, please contact the Planning Department at email@example.com or 818-706-1613.